Many people are confused about the benefits of windshield repair. In fact, many auto glass companies purposely confuse or distort the facts so they can get a higher priced glass replacement job. All the while, the consumer may be spending far more than necessary and getting less benefit than they realized.
Here are some Frequently Asked Questions we receive from our customers:
Q. Won’t I save money just getting my windshield replaced?
A. No. Repairing a windshield costs a fraction of replacement. In fact, many insurance companies will waive your deductible and pay for the entire repair.
Q. Which is faster, repairing a crack or replacing a windshield?
A. Repair is much faster; and convenient. Unlike the specific conditions needed for replacing a windshield, a crack or chip can be repaired in just about any environment, mobile or in-shop, with no degradation of glass quality.
Q. It seems repair or replacement is easy enough, why would one be safer for me than the other?
A. No windshield is quite as safe as the original that was installed when your vehicle was built. With repair, we don’t need to remove the seals and potentially reduce the effectiveness of the OEM glass in your vehicle. Filling a crack is far safer and allows you to drive immediately following the repair. You must also pay attention to Safe Drive Away Time (SDAT) or your windshield could dislodge from your vehicle if you are in an accident within a few hours of the replacement job completion.
Q. What’s the difference between SuperGlass and your competitors?
A. Many of our competitors use low quality (cheap) imported glass and adhesives to replace your windshield. This increases their profits but significantly reduces the clarity and safety of your windshield. You can actually be put in harm’s way if the company uses these products.
We only use the best U.S.-produced glass from brands including Pilkington and PPG. These are the same companies that provide the factory-installed windshields for Toyota, GM, Ford, Daimler, Volkswagen, Nissan, Honda, BMW, Volvo, and Mercedes-Benz.
Q. Is it true that you can see a “wave” in the glass where you repair the windshield?
A. SuperGlass Windshield Repair guarantees the quality of our repair work. If you feel the repair isn’t to your satisfaction, or that you can see a disturbance in the repaired glass, we won’t charge you for the work.
Q. Isn’t it true that a brand new windshield will help me sell my vehicle, rather than just repairing it?
A. Not typically. A repair leaves the windshield and its seal intact, retaining the vehicle’s value. A replacement, especially one that contains inferior glass and adhesive, can actually lower the vehicle’s resale value.